My Spectrum

My Spectrum for Pc

  • Category: Utilities
  • Last Updated: 2018-10-17
  • Current version: 6.6
  • File size: 106.13 MB
  • Developer: Charter Communications
  • Compatibility: Requires Windows XP, Windows Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10

My Spectrum Preview

Downloading and installing My Spectrum on your Windows PC

Download My Spectrum for Windows: My Spectrum is an Utilities App, developed by Charter Communications. The Utilities App was officially released 2014-12-17. Today, it has gone through many interations by the developers - Charter Communications, with the latest current version being 6.6 which was officially released on 2018-10-17. As a testament to the app's popularity or lack thereof, it has gathered a total of 125,572 Reviews on the App Store alone, with an average user rating of 4.5 out of a possible 5.

Using My Spectrum on your Windows computer is actually very easy but if you are new to this process, you will definitely need to pay attention to the steps listed below. This is because you will need to download and install a Desktop App emulator for your computer. We will help you download and install My Spectrum on your computer in 4 simple steps below:

1: Download an Andriod Software emulator for Windows

The importance of the emulator is that it emulates or immitates an android environment on your computer, making it super easy to install and run android apps from the comfort of your PC without buying a phone that runs android. Who says you cannot enjoy both worlds? To begin, you can download such an emulator app made by too top dogs in the space.
A. Nox App . OR
B. Bluestacks App .
Personally, I recommend the "B" option as Bluestacks is very popular so if you run into any trobles using it, you can find good solutions on Google or Bing (lol). 

2: Now Install the Software Emulator on your Windows PC

If you successfully downloaded the Bluestacks.exe or Nox.exe, go to your Downloads folder on your computer or anywhere you ususally store downloaded files.
Once you have find it, click it to install the application. It should start the installation process on your PC.
Click Next to accept the EULA License agreement.
Follow the on screen directives in order to install the application.
If you do the above correctly, the Software will be successfully installed.

3: How to Use My Spectrum for Windows PC - Windows 7/8 / 8.1 / 10

Now, open the Emulator application you have installed and locate the search bar. Now type My Spectrum in the search bar and hit Search. You will easily see the app. Click on My Spectrum application icon. A window of My Spectrum will open and it will display the app in your Emulator Software. Hit the Install button and your application will start downloading. Now we are all done.
Next, you will see the "All Apps" icon.
Click on it and it will take you to a page containing all your installed applications.
You should see the My Spectrum icon. Click on it and start using the application.

Hope it was not too difficult? If you have any further inquiries, contact me through the "Contact" link at the bottom of this page so I could help You. Have a nice day!

About My Spectrum

Developer Description

Charter Communications, Time Warner Cable and Bright House Networks are known as one company, Spectrum. The My Spectrum app offers a fast and convenient way to pay your Spectrum bill and manage your account from anywhere, with an updated look to reflect our new company. We're working toward a single, enhanced app experience for all Spectrum customers. If you’re currently using the My TWC app and haven't been asked to use My Spectrum, you can continue using My TWC. We’ll let you know when it’s time to switch to the My Spectrum app. Soon, every Spectrum customer will have the same experience when managing accounts, paying bills, troubleshooting equipment and more.

App Reviews

  • Lied to multiple times , app doesn’t work

    By Gr0uchY
    I was told I was going to keep my internet speed and get cable for 5 dollars more because I was on an old plan with brighthouse, in addition there would be no installation fee, once they installed cable, I was downgraded on my internet’s speed from 200 to 50mbs, also I was charged for installation, I requested them to just please put me back on my old plan, I was told they no longer offered that speed since it was Brighthouse. Yet I had it 20 minutes before. After getting the run around and speaking to a supervisor, he assured me that I would get my speed and be given it at the reduced rate I was on prior. It never happen, I called again and was told they could up grade my speed to the max speed offered in my area but there was a 200 dollar installation fee. I wish there were other options for internet in area but sadly this monopoly has bought out every cable company So they do as they please. With disregard for the customer. If I had other options besides dsl I would gladly pay double, just to not deal with these thieves. Oh and this app doesn’t work it’s on “authenticating” screen, apparently it’s he only screen within the app because I’m still “authenticating” .
  • Spectrum does not care

    By jax5149
    I have been a Spectrum user for over a evade and they do not show any care in people using their service. I have made payments consistently every month but for some reason 11/17's payment disappears. They sent no notice until one day they robo called me to inform me of late payment and they would discontinue my service. Their accounting is deplorable. Customer service doesn't help. Went up the chain of command as far as they would let me go. I demanded to go higher and was rebuffed continually. I have two kids with autism that have a routine of watching online programming every day. Yet when the service gets interrupted because Spectrum decided to disconnect the signal my wife and I have to calm our kids which is not easy due to their condition. I have had accounting issues in the past where they made error and we fixed them. However even though we have a receipt stating that payment was made they will not honor that. I was told that a receipt is not proof of payment. Funny.... Every store that I make a purchase provides a receipt. They are bound by that receipt. But not Spectrum. Spectrum is a fraud. The Attorney General for my state had been informed.

    By MissyInTN
    GET THE INTERNET FIXED IN SOUTHERN MIDDLE TN NOW! I’m so sick of having the internet go in and out all the time lately. It’s become so unreliable:( I pay a fortune for your TV & Internet monthly. I don’t know what’s going on with your company for the past several months now, but you’d better get it straightened out fast. The TV portion is working right now but there have been issues with certain channels being heavily pixelated & freezing up at times to where you can’t even finish watching your show. It’s frustrating. But the internet is NOT currently working. I’m sick of paying you monthly for the full overpriced amount that I’m billed as it is, but this makes it ridiculous. You should credit people’s account & make our bills less when there’s so many issues with your service. I’ve thought about changing jobs to where I could work from home due to health issues & convenience. But that would require a reliable internet connection at home & sadly I can’t depend on you, so that limits what I can do job wise. I’ve been a loyal customer for years, but I’m thinking of taking my business elsewhere.
  • Customer service is abominable

    By LB1153
    I can only assume, when there aren’t a lot of competitors it allows staff and supervisors to treat customers poorly. When we decided to add tv services to our internet service, the agreement was basic cable +10 channels for an additional $35 a month, “no additional equipment needed. Connection would start within 24 hours.” AN AGREEMENT! When we realized the service wasn’t working and would need a Roku device, I called and simply asked to reimburse either the days we were unable to use it or the cost of roku, because I specifically asked if we would need any equipment to start our service and I was told “no”. The supervisor was not only rude but acknowledged that their staff had not been properly trained and they are fixing that going forward. I’m old school, if you make a verbal agreement, you and your company should honor your word. Not have a supervisor yell at a customer, acknowledge it is the company’s fault, offer one solution “to cancel service”, and place ownership of resolving issues into their customers lap. I sure hope she doesn’t raise her children with the same values as spectrum.
  • Mr. Dissapointed

    By Latinwrlord
    The box in my daughters room has never connected. Since installed. They canceled 2 times when they were to look at it. All they said on the phone was reset it. After 20 resets gave up. My sons box goes in and out. Works when it wants. Living room box needs reset 59 percent of the time. It starts up but stuck on the welcome screen. So to me the hardware is inferior. The installer blames the wiring in the home. But we had Frontier for a while. And never had an issue with boxes or our internet not reaching the whole house. So had to go out and buy an $89 WiFi extender just so the back of the house could have internet. Not to mention the terrible install. They took the old cable plates off the wall and pulled there cable thru and left the plates off. Really do they left holes in the walls. So I went ahead and went behind them and installed all the plates. They maybe cheaper but you get what you pay for.
  • BHN, now Spectrum

    By Freddy_os_x
    As far as the app for BHN/Spectrum it's a nice handy app to pay your service bill. Although the app does not feature alerts (even though it says it does) it is good to monitor your equipment, troubleshoot, change account credentials, and rename your home network device. I feel like it has much room for improvement in many ways. It does feature an auto install profile for BHN/Spectrum wifi hotspots which that is why i give it 3/5 stars. Nevertheless, this is a review for the app. If it were a review for the service i would have given less stars since they have changed to Spectrum they say it's the same BHN service and "nothing" has changed. The quality of service has changed to an unpleasant one. Hopefully improvements are in the very near future. Thank you! BHN/Spectrum customer
  • Not happy

    By RKMJK
    We have been back and forth with this company because we changed our plan and found out that our online app has charged us a different amount than our paper bill. Thank goodness we get the paper bill to compare or else we would never know! Last month, we paid exactly what our app asked of us, which was apparently less than the paper bill. Spectrum then added a late fee to our next month, BUT ONLY ON THE PAPER BILL AND NOT ON OUR APP. So if we continued solely using the app, we would always be behind our payments. After spending an hour talking with representatives on the phone, we were apparently credited the late fee and were told that it wouldn't be an issue moving forward. However, this month we have the same problem. Our paper bill is different (more expensive) than our online app. I don't trust the app or the company and am looking to change providers.
  • Lies lies lies

    By Jimforu
    A year ago Spectrum had a $29 special / for internet tv and phone. I told the sales person I didn’t want the phone service. I was given a price without phone which was about $40 additional for just the 2 services. He said if I took the phone I could have the special offer for 2 years. After one year I was given a notice of an increase of approximately $40. I called customer non service and they had no record of that and no sales person would offer 2 years. I said drop the phone service. I was then told the new price without phone would be $60 increase. The recorder reboots once or twice a week. It happens in the middle of a show, movie or a recording. Tonight a baseball game I wanted to watch was scheduled. It was listed on the guide and drag racing was on in place of the game. This is not an isolated happening. SPECTRUM IS GARBAGE AND CUSTOMER SERVICE IS NON EXISTENT

    By mom russo
    Used app to look up current bill amount. My dog jumped in my lap causing me to nearly drop my phone. Grabbing my phone, I inadvertently touched the blue button. It immediately paid the bill! There was no “check your info is correct and select the submit button”. There was no confirmation screen. My intentions were NOT to pay the bill, rather to see how much I was being charged when my channels and viewing quality were terrible! Consequently, nothing could be done on their end. I was told I’d be charged $25 if a return payment was executed, not to mention the bank fees! All because I accidentally pushed a button when preventing my phone from dropping. I asked the CS Rep if she’d heard of this happening before, surely I wasn’t the only ‘klutzy customer’ and she said ”oh yes, many times.” I could only say, “wow, seems like that should be fixed.”
  • The worst Customer Service Ever!!

    By K. Meade
    Terrible Company!!!! Been with Spectrum since February 2018. Wish I wouldn't have changed from ATT!! Customer Service Rep. has giving me wrong information not 1 time but 3 different times. The manager agree that his customer service rep. gave me the wrong information!!! I schedule a payment arrangement for 22nd and called on 22nd to see if I could pay on 25th when I get paid or post date a check for the 25th (like I have with ATT). So, I would still have service. The rep. said I would be fine since my billing cycle is on the 28th. So, I am without service because of his customer service rep. not giving me the right info. and all the manager said was sorry the rep. gave u the wrong info. The company is terrible and I will be switching my service back to ATT. I should have listen to others about how terrible this company is!!